Sandbox VR

Shift Lead (Key Holder)

About

Who We Are: We’re Sandbox VR, the most advanced virtual reality experience in the world. Our mission is to bring people closer together through world-class immersive adventures—whether that’s surviving a zombie apocalypse or battling on the high seas. Since 2017, we’ve led the industry in location-based VR. Join us and help build the future of entertainment! Interested in working at Sandbox VR? Sneak peek of our store experience HERE. What You Will Be Doing: • Create Unforgettable Guest Moments • Greet guests with energy and invite them into an exciting, welcoming environment • Guide guests through the VR journey: arrival, gearing up, gameplay, and wrap-up • Proactively share offers (F&B, repeat visits, gift cards) to boost engagement • Be a Tech & Experience Expert • Master our proprietary tech and keep gear calibrated • Troubleshoot issues smoothly and provide real-time, light-hearted updates to guests • Communicate with management and tech support when issues arise, clearly and quickly • Keep Things Running Smoothly • Maintain a spotless, high-energy store that meets Sandbox VR standards • Sanitize gear thoroughly and display materials/gift cards to brand expectations • Prepare iPads, body trackers, and gear before and after every session • Shift Leadership & Coaching • Open/close the store, manage daily audits, break schedules, and labor spend • Run shift check-ins, coach in real time, and train new hires • Ensure team performance, morale, and guest service standards remain high What We Are Looking For: • Egoless & Coachable: You take feedback well and pitch in wherever needed • Adaptable & Proactive: You’re resourceful, self-driven, and good with change • Team-Focused: You stay positive and celebrate group wins • Reliable: On time, in uniform, and ready to shine • Physically Able: On your feet, some lifting (up to 40 lb), occasional stairs • Weekend Availability: Required • Leadership: 1+ year in retail/hospitality leadership Benefits: • Paid sick time + 401(k) match • Commuter benefits (transit + parking) • Referral bonuses + employee discounts • Free VR sessions Note: Evening and weekend availability may be required depending on the business’ needs.

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