Forward Deployed Engineer (Founding)

About this role

Forward Deployed Engineer Nango (YC W23) connects AI agents to the 1,000+ systems where work happens, providing a critical connectivity layer for the AI stack. Nango serves 700+ paying customers, including ServiceNow and Replit. We’re a YC-backed team of 20 from AWS, GitHub, Okta, Snyk, and other leading tech companies. We are hiring a Forward Deployed Engineer to help customers build with Nango and turn their needs into better products. This is a full-stack engineering role with heavy customer interaction. Expect frequent customer calls, Slack conversations, and pairing sessions alongside hands-on coding. Excellent communication and customer-facing skills are essential. What You’ll Do • Work directly with customers from technical evaluations to production & beyond. • Lead customer calls, pairing sessions, and technical deep dives. • Build integrations and resolve complex implementation and platform issues. • Ship full-stack product improvements, from design through deployment. • Keep customers informed with clear updates, expectations, and next steps. • Shape the roadmap with what you learn from customers. Who You Are • You communicate exceptionally well in English, on calls and in writing. • You build customer trust, listen carefully, and explain technical tradeoffs clearly. • You enjoy frequent customer interaction and helping developers succeed. • You have 5+ years of full-stack engineering experience. • You translate customer needs into thoughtful, lasting product solutions. • You are comfortable debugging APIs, integrations, and production systems. • You manage multiple customer priorities and follow through reliably. • Experience with developer tools or customer-facing engineering is a plus. Location This is a remote role open to candidates based in North America & Europe